Privacy
Privacy policy
How we handle your personal information. Last updated October 19, 2026.
Watch House Inspections is a sole proprietorship owned by Nick Hawley in North Vancouver, BC. We follow British Columbia’s Personal Information Protection Act (PIPA). Nick Hawley is responsible for privacy and is the person to contact with any question or request.
What we collect
- Your name, email, phone number and the property address, when you ask for a price or book an inspection
- Details about the inspection: the type and size of the home, access arrangements, your timeline and anything you tell us about the property
- The signed inspection agreement and payment records
- The inspection report, including photos of the property, and our field notes and recordings
- Your realtor’s or lawyer’s contact details, if you give them to us
Why we collect it
To quote, schedule and carry out your inspection, write and deliver the report, take payment, answer follow-up questions, and meet our obligations to Consumer Protection BC, our insurers and the Canada Revenue Agency. We don’t use your information for anything else without asking first.
Consent
By sending us a request or booking an inspection, you consent to us using your information for the purposes above. You can withdraw consent at any time, subject to legal or contractual limits, though we may then be unable to complete the inspection or report.
Who we share it with
Your report belongs to you. We only share it with someone else, such as your realtor, when you ask us to or agree to it. We don’t sell, rent or trade personal information, and there’s no mailing list.
We use a few service providers to run the business: Spectora (booking, agreements, payments and report delivery), Google Workspace (email and file storage) and Netlify (this website and its contact form). Some of these providers store data outside Canada, including in the United States, where it may be subject to the laws of that country. We may also disclose information where the law requires it, for example to Consumer Protection BC or our insurer.
How long we keep it
We keep inspection records for as long as we need them for our licensing, insurance and tax obligations, then destroy them securely.
How we protect it
Records are kept in password-protected accounts with two-step sign-in, and paper records are kept secure. Access is limited to people who need it to do the work.
This website
This site doesn’t use advertising or tracking cookies. If you use the request form, what you enter is sent to us by email so we can reply.
Seeing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it. Email nick@watchhouseinspections.ca or call 604-315-9600. We’ll reply within 30 days. If you’re not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for BC.